Frequently Asked Questions

How long does delivery take?

You will receive an estimated delivery date during checkout.

How is my Trail Buddy shipped?

We personally hand-pack your Trail Buddy in a compostable mailer to be shipped via USPS. You did not think we would use plastic, did you?

What's your Return Policy?

How do I return an item?

Log into your account, to start the process. Click here

Where are the trees planted and what kind of trees are planted?

We leave it up to the professionals, One Tree Planted, to determine the location and type of tree based on the current need.

How big are the Trail Buddies?

They have huge personalities but the average size is 7" tall when sitting and weighing in at around 4oz.

Are you a non-profit company?

We are a family-owned business; we are not a non-profit.  Both my wife and I are hiker enthusiasts who love the outdoors.  This is our way of not only encouraging others to get outdoors and appreciate nature but a way to give back to the hiking community by planting trees. 

What's the best way to contact you?

Use our Contact Us form: Click Here